Privacy Policy

At Medipro Billing, we deeply value your privacy and are committed to protecting the personal and health-related information you share with us when using our website and services. Whether you’re browsing our website or interacting with our team, we ensure that your identifiable data, including your name, email address, contact number, and any healthcare-related information, remains confidential and secure. We do not knowingly collect personal data from individuals under 13 years of age, and our services are intended solely for adults or authorized healthcare professionals.

User Information and Collection Practices

When you visit our website, no personal details are required unless you choose to fill out a form or subscribe to our services. If you do sign up or request a demo, we may collect details such as your name, phone number, company name, professional designation, and other relevant demographic information. Additionally, we may log technical data like IP addresses, browser types, and session timestamps for operational and analytics purposes. This information is used strictly to improve our services, process billing inquiries, offer personalized support, and monitor our system performance and security.

How We Use Your Personal Data

The information we collect allows us to deliver our medical billing services more effectively, respond to your inquiries, customize communication, and send you important updates or service-related notifications. In rare cases, such as platform downtime or essential policy changes, we may contact you through the email address you’ve provided. If you subscribe to our newsletter, we will use your name and email to send you occasional updates, insights, or promotions related to the healthcare revenue cycle industry. You can unsubscribe anytime via the link in our emails.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Cookies, tracking, and browser data

We use cookies and similar tracking technologies to enhance your browsing experience and collect non-personal behavioral data that helps us understand how visitors use our website. These cookies may include session-based or persistent identifiers, which allow us to remember your preferences and tailor our interface accordingly. While rejecting cookies may affect certain site functions, it will not restrict your ability to access general information on the site. Additionally, we may employ third-party analytics tools that use cookies to gather aggregated insights about our user base.

Third-party tools and advertising technologies

To optimize performance and advertising reach, we work with third-party vendors who may place cookies or tracking scripts on your browser to serve targeted ads or measure traffic patterns. These third parties, including advertising platforms, may use the data collected on our behalf to show relevant ads based on your previous web behavior. We do not control the use of cookies by these third-party networks, and we recommend that users manage their browser settings or review individual network privacy policies if they wish to disable tracking.

Disclosure of information

We never sell or rent your personal information to unaffiliated companies or individuals for promotional purposes. However, we may disclose user information when legally required, such as under a court subpoena or when we believe in good faith that it’s necessary to prevent fraud, investigate potential violations of our terms, or ensure the safety of our users. If Medipro Billing undergoes a merger, acquisition, or business transfer, your information may be transferred as part of that process, and we will notify you of such changes through prominent notices or email communication.

External service providers and platforms

To support specific functions, such as live chat, appointment scheduling, or automated notifications, we may work with third-party platforms and software vendors. These vendors are contractually obligated to uphold the same level of data protection and confidentiality. Only the necessary portion of your information will be shared to fulfill the intended purpose, and such data is not reused or sold by these service providers.

Accessing or updating your information

If your personal or company information needs to be updated, or you wish to delete it from our system, you can contact us directly via phone or email. Upon receiving your request, we will verify your identity and take appropriate action within a reasonable timeframe. Please note that we may retain certain records for as long as your account is active or as required by healthcare compliance and financial regulations.

Data protection and security measures

We follow industry best practices to protect your information, both during transmission and once we receive it. Medipro Billing implements physical, electronic, and administrative safeguards to ensure your data is stored securely and only accessed by authorized personnel. However, no data transmission over the internet or storage system is 100% secure, and while we do our best to safeguard your details, we cannot guarantee absolute security. If you have any security related concerns or discover unauthorized access, please contact us immediately at info@mediprobilling.com.

Client reviews and public forums

From time to time, we may publish client testimonials or case studies on our website, which may include your name, company details, and professional feedback. We always seek written consent before sharing such information. If you wish to update or remove a previously published testimonial, please reach out to us at info@mediprobilling.com. Please be cautious when submitting any personal information in public areas such as blogs or comment sections, as this data may be accessible to others and beyond our control.

Outbound links and referrals

Our website may contain links to third-party websites or referral forms. If you use our referral feature to recommend someone, we may request the referred person’s name and email to send them an invitation. If you are the recipient of such a referral and would like us to remove your contact information, please email us at info@mediprobilling.com. We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies before engaging with them.

Data use under HIPAA Compliance

As a healthcare billing company, Medipro Billing adheres to all HIPAA regulations when handling protected health information (PHI). In some cases, we may use this data for de-identified reporting, aggregate analytics, or technical support purposes strictly in accordance with HIPAA’s data privacy and security rules. Any usage of patient-related data is anonymized to ensure it cannot be traced back to an individual, and we retain full compliance with federal privacy standards in all scenarios.

Policy revisions and contact information

This privacy policy is subject to periodic updates, and we reserve the right to modify or amend it without prior notice. Any changes will be reflected on this page along with an updated revision date. We recommend reviewing this policy occasionally to stay informed about how your data is handled. For questions, feedback, or legal requests, please reach out to our team at

Medipro Billing
Address: 2827 Dunvale Rd, Houston, TX 77063
Email: info@mediprobilling.com
Website: https://www.mediprobilling.com